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British Airways to compile customer dossiers based on web searches

 Commerce, Privacy, Technology  Add comments
Jul 072012
 

Intended to give a more “personal touch” to customers, BA will be trolling for information about their passengers via Google and other social media sites in order to compile dossiers on them, for use by staff … and probably anyone else they choose to sell the compilation to.

 Posted by Purtilo at 8:40 am on July 7, 2012

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